ClawAudit verdict

itsm-ticket-analyzer

openclaw-itsm-skill

88
🟢 Trusted
Low risk — reviewed by ClawAudit, behavior matches stated purpose

Analyzes ITSM ticket data exported as CSV/Excel files for trend analysis and SLA monitoring; all analysis is done on user-provided local data with no external data transmission.

⚠ Flagged for review — coarse, uncorroborated signal, not a confirmed exploit. Review the config yourself before installing.

Automated static analysis — not a human review. ClawAudit flags capabilities, not confirmed intent, and can produce false positives. Disagree with this verdict? Use Dispute below.

45
security
50
transparency
70
maintenance

Permission integrity

Code accesses API keys/tokens but declares no environment variables

credential_access

Findings (2)

Pattern match critical

Possible hardcoded credential

SKILL.md · code · API_KEY="your-api-key

Pattern match medium

References webhook/callback URL

SKILL.md · code · WEBHOOK_URL

Permissions & capabilities

No declared permissions — minimal attack surface.

network_incredential_access

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